Memry – Video postcard

Frequently asked questions

Find answers to common questions about our service

Service

Photos & Printing

Video Content

Pricing

Delivery

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Frequently asked questions

Service

How do I create an online postcard with a video via QR code?

Do I need to download an app to create or scan the postcard?

Photos & Printing

What resolution should my photos have?

What is the print quality and what materials are used?

In what size will my postcard be printed?

What if my postcard has a print error?

Video Content

What format and length of video is supported?

How long will the video be available?

Can I change or update the video later?

Pricing

How much does creating and sending a postcard cost?

What payment methods do you accept?

Will I receive a receipt or invoice?

Delivery

How long does delivery take?

Will I get delivery confirmation?

What if my postcard hasn’t arrived yet?

Didn't find the right answer?

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